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check the detected serial number failure not fond the Device
Please follow methods below for troubleshooting:
1. Make sure the OS on PC is Windows XP SP3 and above.
2. Settings > Developer options > disable USB debugging.
3. Settings > Storage > upper-right icon > enable Media device (MTP).
4. Install Net Framework to V2 or newer version at http://www.microsoft.com/en-au/download/details.aspx?id=30653
5. Update Windows Media Player to V11 or newer version. Check your version
by launching Windows Media Player > clicking Help > About Windows Media Player
or go to website below: http://support.microsoft.com/kb/190990/en-us
6. Download USB driver on ASUS official support page: http://www.asus.com/support
Please follow methods below for troubleshooting:
1. Make sure the OS on PC is Windows XP SP3 and above.
2. Settings > Developer options > disable USB debugging.
3. Settings > Storage > upper-right icon > enable Media device (MTP).
4. Install Net Framework to V2 or newer version at http://www.microsoft.com/en-au/download/details.aspx?id=30653
5. Update Windows Media Player to V11 or newer version. Check your version
by launching Windows Media Player > clicking Help > About Windows Media Player
or go to website below: http://support.microsoft.com/kb/190990/en-us
6. Download USB driver on ASUS official support page: http://www.asus.com/support